Results Are In - TD Conducts Yearly Disaster Exercise

RESULTS ARE IN - TD CONDUCTS YEARLY DISASTER EXERCISE

Each year, TD Service Company conducts a business recovery test by staging a mock disaster. During the test we simulate what would occur if we were to lose all use of our corporate facilities due to a localized or regional natural event like an earthquake, fire or other catastrophe. Our goal is to test our various contingency planning steps and to establish a baseline recovery time that we can confidently report to our customers. We are pleased to have completed this year’s test and report the results below:

Disaster Recovery exercise completion date:                         5/7/2013 – 5/9/2013

IBM Hot Site facilities used:                                                       Boulder, CO
                                                                                                        Costa Mesa, CA

TD Department conducting test:                                              Information Technology

Next test date:                                                                             July, 2014

Results

Time to load/restore all backup media:                                  11.00 hours

Time to reconfigure hot-site system:                                       10.00 hours
Total time from media arrival to fully-operational:               21.00 hours

 

Goals Met:

• Commitment to our customers to be fully recovered in under 24 hours from media arrival at hot-site.
• Backup procedures are correct and fully viable

• Backup hardware meets our requirements and performs as expected 100%

• No failure of restore media

• Fully documented procedures

• Hot-site access for employees tested and confirmed

• Network security and telecommunications tested and verified

• Network and production servers restored and tested 100%

• Customer remote access tested and verified

We are aware that many of our customers require information as to our business recovery test results and we provide this document to accommodate those requests. Any questions regarding TD’s yearly business recovery test can be directed to Marc Lee, VP Technology Solutions  at (714) 480-5490.